You can delete your Nutritom account and all your data at any time. You can do it in the app, or by e-mail if you no longer have the app.
1. In the app
- Open the app and go to Settings.
- Tap Erase Data and Account.
- Confirm twice.
Your account and your data are deleted right away. Want a copy first? Then choose Download Personal Data in Settings first.
2. Without the app
E-mail admin@devout.eu from the e-mail address of your account and ask us to delete your account. We do this as soon as possible, and within one month at the latest. If we are not sure the request comes from you, we ask you to confirm it first.
3. What happens
- We delete your account, your profile, your food diary, your weight, your photos, your plans and your body measurements from our active systems.
- Backups are overwritten within [30 days].
- Data we are required to keep by law, we keep for as long as the law requires.
- Did you also get personal guidance from Tom outside the app? Then ask at tom@nutritom.be to delete that data too.
4. Your subscription
Deleting your account does not stop your subscription. That runs through the App Store or Google Play, and you cancel it there yourself. See Subscriptions and cancellation for how.